Data protection Last Updated: January 2026 Full Bengali version

Nbjee Privacy Policy — Your Data Is Safe With Us

Nbjee takes your privacy seriously. This policy explains in detail what information we collect, why we collect it, how it is stored, and what rights you have over your data.

How We Protect Your Information

A quick overview of the key pillars of nbjee's privacy policy.

Encrypted Storage

All your personal information is secured with industry-standard SSL/TLS encryption. No third party can access your data.

No data selling

Nbjee never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Your controls

You have full rights to view, correct, or delete your data. Contact us at any time to manage your information.

KYC & Security

KYC verification is carried out in compliance with legal obligations. This process safeguards your account and funds.

Transparent cookie policy

We clearly disclose which cookies are used and why. You can update your cookie preferences at any time.

Deletion at a Set Time

Data is not kept longer than necessary. Once legal requirements are met, it is securely deleted.

Data Table

What Information We Collect

Data Type Example Purpose
Identity document details Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Management & Notifications
Financial information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser Security & platform improvement
Gaming Activity Bet history, win/loss records Responsible gaming monitoring
Cookies & Log Data Session cookies, page visit logs Improving User Experience
Last Updated: 1 January 2026 | Version 2.1

This Privacy Policy applies automatically to your use of the nbjee platform. By registering or using the platform, you are deemed to have agreed to this policy. Please read it carefully in full.

1. Introduction & Scope

The core principles of nbjee's Privacy Policy

Nbjee is one of Bangladesh's most trusted online gaming and betting platforms. We believe protecting the privacy of your personal information is a core responsibility. This Privacy Policy transparently explains what data nbjee collects, why it's collected, where it's stored, and what rights you have over your information.

This Privacy Policy applies to the nbjee website (nbjee.app), mobile app, and all associated services. Third-party game providers or payment services may have their own privacy policies — in such cases, the respective provider's policy will apply.

1.1 Consent

By registering on or using nbjee, you agree to this Privacy Policy. If you object to any of its terms, please refrain from using the platform and contact us.

1.2 Legal Basis

Nbjee processes data in accordance with applicable Bangladeshi law and international data protection standards. The primary legal bases for our data processing are: performance of a contract, compliance with legal obligations, protection of legitimate interests, and your consent.

2. How We Collect Your Information

How your information reaches us

Nbjee collects information through several methods. In each case, only the minimum necessary data is gathered. Collecting unnecessary information is against nbjee's policy.

2.1 Directly from You

  • At Registration: Name, email address, mobile number, date of birth, and password.
  • KYC Verification Time: A copy of your national ID, passport, or birth certificate.
  • Payment timing: Mobile banking number and transaction details.
  • Support Hours: Details of the complaint or request.

2.2 Automatically

  • Log data: IP address, browser type, and page visit timestamps.
  • Device information: Device model, operating system, screen resolution.
  • Gaming Data: Bet history, win/loss records, and session duration.
  • Cookies: Information about browsing habits and preferences (see Section 5 for details).

2.3 From Third Parties

Limited data may be received from payment providers (bKash, Nagad, Rocket), game providers, and fraud prevention services, used exclusively for security and verification purposes.

3. How We Use Your Information

What We Do With Your Information

Nbjee uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below.

  • Account Management: Registration, login, account verification, and password recovery.
  • Service Delivery: Managing games, processing payments, and handling withdrawals.
  • Security assurance: Prevention of fraud, money laundering, and unauthorized access.
  • Legal obligations: Conducting KYC and AML in compliance with regulatory requirements.
  • Responsible Gaming: Monitoring gaming patterns to identify the risk of addiction.
  • Customer Support: Complaint resolution and customer support.
  • Platform Improvement: Analysing user experience and improving our services.
  • Promotional Communications: Sending you offers and updates with your consent.

Nbjee never uses your data for ad profiling or third-party marketing. You can unsubscribe from promotional emails at any time.

4. Data Sharing Policy

When and with whom your information is shared

Nbjee does not sell your personal data to third parties. However, in limited circumstances, certain information may be shared with specific third parties — always under strict contractual agreements.

4.1 Service Providers

Limited information may be shared with payment processors, game providers, cloud storage services, and customer support software providers. These parties act solely on behalf of nbjee and are not permitted to use your data for their own purposes.

4.2 Legal Reasons

Information may be disclosed in response to a court order, a lawful request from a government or regulatory authority, or national security requirements. Such disclosures are beyond our control.

4.3 Business Transfers

In the event of a future acquisition or merger, user data may be transferred to the new ownership. You will be informed in advance should this occur.

4.4 International Transfers

Some service providers may be based outside Bangladesh. In such cases, data transfers are carried out in compliance with international data protection standards and safeguarded under appropriate agreements.

5. Cookies & Tracking Technologies

How nbjee Uses Cookies

Nbjee uses cookies and similar tracking technologies on its website and app. Cookie consent is collected on your first visit, and you can update your preferences at any time.

5.1 Types of Cookies

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and customization settings.
  • Analytics Cookies: To measure and improve platform usage (with your consent).
  • Marketing Cookies: To show relevant offers (with your consent).

5.2 Cookie Controls

You can delete or block cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working properly.

6. Data Retention & Security

How Long We Retain Your Data and How It's Stored

Nbjee employs industry-standard technical and administrative measures to protect your data. Security is an ongoing commitment — we regularly review and strengthen our safeguards.

6.1 Technical Safeguards

  • 256-bit SSL/TLS encryption for all data transmissions.
  • Stored data is held in encrypted databases.
  • Two-factor authentication (2FA) supported.
  • Regular security audits and penetration testing.
  • Firewall and intrusion detection systems.

6.2 Retention Period

  • Account Information: For the duration of the active account and 5 years after closure (for legal compliance).
  • Transaction Records: 7 years (financial regulatory obligation).
  • Cookie Data: At end of session or up to 1 year, whichever comes first.
  • Support records: 2 years after the resolution of a complaint.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary action.

7. Your Rights

You are in full control of your data

You have several important rights over your personal data. nbjee respects these rights and works to fulfill them as promptly as possible.

Right of Access

You may request to see what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request a temporary pause on the processing of your data in certain situations.

Right to data portability

You may request a copy of your data in a structured, machine-readable format.

Right to Object

You may object to your data being used for specific purposes, particularly for marketing.

To exercise any of your rights support@nbjee.app. We will respond within 30 days. In some cases, legal obligations may prevent us from fulfilling a request in full.

8. Children & Minors

No one under the age of 18 may register

Nbjee strictly prohibits anyone under 18 from using the platform. Date of birth is verified at registration and reconfirmed during the KYC process.

If we become aware that a minor has registered, the account will be immediately closed and all associated data deleted. Any deposited funds will be refunded in accordance with legal advice.

If parents suspect their child is using nbjee, please immediately support@nbjee.appto get in touch.

9. Third-Party Links

We Are Not Responsible for External Sites

The nbjee platform may at times have integrations with third-party services or game providers. These third parties have their own privacy policies, and nbjee is not responsible for how they collect or use data.

We recommend reading the privacy policy of any third-party service before use. This is especially important when using payment gateways (bKash, Nagad, Rocket), as their own terms and conditions apply.

10. Changes to the Privacy Policy

How you will be notified of policy changes

Nbjee reserves the right to update this Privacy Policy as needed. You will be notified of any changes through the methods below.

  • For significant changes, advance notice will be sent to your registered email address.
  • You will be notified of any changes upon logging into the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date on our latest Privacy Policy.

11. Contact Us

We're here for any privacy-related questions you may have.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us.

  • Email: support@nbjee.app
  • Live Chat: Log in to the platform and chat with us directly.
  • Response time: Typically within 24–48 hours.

Our support team is here to help. Any privacy-related request you submit will be treated with the utmost importance.

Frequently Asked Questions

Privacy Concerns

Simple answers to the most frequently asked questions.

No, nbjee never sells your personal information to third parties. Limited data may be shared only with partners necessary for service delivery, under strict contractual agreements. See Section 4 for details.

Yes, you have the right to access your data. Submit a request to support@nbjee.app and we will send you a copy of the information we hold about you within 30 days.

When an account is closed, most data is deleted. However, financial transaction records must be retained for up to 7 years due to legal obligations. This data is never used for marketing or any other purpose.

Promotional emails are sent only with your consent. You can opt out at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting us at support@nbjee.app.

Yes. All payment information is protected with SSL encryption. nbjee does not store card numbers directly — payment providers (bKash, Nagad, Rocket) process payments through their own secure systems.

Your privacy is protected — play safely at nbjee

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